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The Collective is the place to connect and collaborate with peers who are all working toward a singular goal – to reimagine the working learner experience. You can leverage expert guidance and ready-to-use tools while engaging with a variety of individuals and groups. Search and explore topics that will guide you to helpful themes and related materials. You will find valuable presentations and resources that can be customized for your use. Then you can share your version to the Collective library. Start your transformation today!

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Guide

The Prototyping Canvas is used to organize a prototype and support presenting and testing it with users. It helps teams clearly articulate the concept, how it works, and its key components so it can be shared, discussed, and evaluated with participants.

The Empathy Mapping Canvas is used to document and organize insights from empathy interviews with a specific participant. It helps teams capture what a person says, thinks, does, and feels in order to build a deeper understanding of their experiences, perspectives, and needs.

Guide

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PDF

Emotions List

The Emotions List provides a set of emotion words that participants use to name and describe how they feel during empathy interviews. It supports clearer understanding and documentation of participants’ emotional experiences.

The Supervisor Empathy Interview Guiding Questions document provides prompts to support interviews with supervisors. It is intended as a flexible guide to help interviewers understand supervisors’ perspectives, needs, and challenges, rather than a script to be followed verbatim.

Guide

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LMS Template

Design Sprint Slide Deck

The Design Sprint Slide Deck is used to guide the team through each phase of your design sprint. It provides visual structure and prompts to support collaboration, decision-making, and progress throughout the sprint.

The Design Sprint Facilitation Guide provides detailed instructions for leading a design sprint. It supports facilitators in planning, guiding activities, and managing discussions throughout the sprint. The facilitator Guide should be used in tandem with the Design Sprint Slide Deck.

The Core Team Member List provides a centralized overview of the key individuals responsible for leadership, decision-making, and execution within the project. It is used to document who is on the core team, along with their roles and contact information, to support clear communication and accountability.

This document is designed to be utilized each year to help working learners and their supervisors: • Establish effective communication • Learn about key work tasks and how they will help working learners develop skills • Define and evaluate performance standards

This document is designed to be utilized each year to help working learners and their supervisors: • Establish effective communication • Learn about key work tasks and how they will help working learners develop skills • Define and evaluate performance standards

This document is designed to be utilized each year to help working learners and their supervisors: • Establish effective communication • Learn about key work tasks and how they will help working learners develop skills • Define and evaluate performance standards

This guide includes various messages that Supervisors can share with their WLs and employees. The messages are brief, with content ranging from new hires, celebrating WL accomplishments, and updates. This guide is a useful resource for Supervisors sending messages to their WLs.

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