Guide
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Emotions List
Summary
The Emotions List provides a set of emotion words that participants use to name and describe how they feel during empathy interviews. It supports clearer understanding and documentation of participants’ emotional experiences.
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How to use this resource
- Review the Emotions List before conducting empathy interviews.
- Share the Emotions List with the participant when prompted in the Empathy Interview Guiding Questions.
- Ask the participant to select the emotions that best reflect how they are feeling or have felt.
- Allow participants to choose one or multiple emotions as appropriate.
- Use the selected emotions to support synthesis and insight development.
Quick Tip
- Let participants choose emotions in their own words when possible.
- Avoid interpreting or assigning emotions on the participant’s behalf.
- Encourage participants to explain why they chose certain emotions.
- Use the same emotion labels consistently across interviews.
Creator: Arizona State University Work+ This work is licensed under the Creative Commons CC BY-NC-SA License.