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The Collective is the place to connect and collaborate with peers who are all working toward a singular goal – to reimagine the working learner experience. You can leverage expert guidance and ready-to-use tools while engaging with a variety of individuals and groups. Search and explore topics that will guide you to helpful themes and related materials. You will find valuable presentations and resources that can be customized for your use. Then you can share your version to the Collective library. Start your transformation today!

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This is an example of a survey that is facilitated at The University of Michigan Dearborn. The team focused on student employment and student success initiatives leverage this as a way to understand and gather the feedback from students currently participating in student employment. The feedback, barriers and needs identified are prioritized in the ongoing work of their campus core team. Utilizing this survey method can be an easy way to begin engaging working learners in the co-design of student employment on your campus.

This is an example of a survey that is faciliatated at The University of Michigan Dearborn.  The team focused on student employment and student success initatives leverage this as a way to understand and gather the feedback of student employment supervisors across the institution.  The feedback, barriers and needs identified are prioritized in the ongoing work of their campus core team. Utilizing this survey method can be an easy way to begin engaging supervisors in the co-design of student employment on your campus.

This blog style resource outlines a variety of ways to showcase your Work+ Collective Goals and Accomplishments by leveraging what may already be occurring at your institution. With embedded images and links to resources, it will walk you through opportunities to utilize such as poster presentations, articles or write ups from news outlets or newsletters, end of year reporting or presenting, and websites and social media platforms.

This resource provides working learners insight into how to prepare for an interview, tips and tricks for the day of their interview, and next steps to take after their interview. The intention is to focus on the unique nature of student employment at a college or university and support the student in utilizing their resources accordingly.

User personas are crucial tools for understanding target audiences effectively. This article provides a guide on creating user personas. It emphasizes the importance of research, including gathering demographic data and behavioral patterns. It discusses the significance of empathy in persona creation, encouraging designers to step into the shoes of their users. By following these guidelines, you can develop accurate, insightful user personas that enhance your work moving forward.  

This resource outlines how to create and use "How Might We" questions as part of the design thinking process. Particularly, it will define How Might We questions, discuss how to gather themes from empathy interviews and produce problem statements that then become How Might We statements that drive your design thinking process forward. 

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Empathy Mapping

This resource outlines the empathy mapping process by overviewing what empathy mapping is, the steps to conduct empathy mapping, sharing tips and tricks to mapping, an overview of benefits, how to use the data from empathy mapping, and some differing templates of empathy maps.

This blog style resource outlines the benefits of successful institutional change, 5 strategies to go about successful institutional change, and 3 models outlining theories to approach change and institutional innovation.

This resource can be used as a guide for organization of an empathy interview with information on what an empathy interview is, why to conduct one, how to conduct one, sample questions, and next steps after the interviews.

This resource outlines what design thinking is, how it works, a step by step guide to what it looks like in action, and how it can benefit reimagining of student employment with helpful links to additional resources.

Performance appraisals for student employees working on a college campus are crucial for a number of reasons. They provide a structured way to provide feedback, helping students understand their strengths and areas for improvement. This feedback is essential for their personal and professional growth. Secondly, performance appraisals allow supervisors to set clear expectations and goals, which can improve the student's focus and motivation. Northern Arizona University (NAU) has implemented a structured performance appraisal process, centered around the evaluation of the NACE Career Competencies to ensure that students receive the necessary feedback and support to enhance their skills. NAU understands performance appraisals play a vital role in managing student employee performance, promoting their development, and ensuring their engagement and success on campus.

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The Work+ Institute is helping rethink student employment. As part of The Collective, national partners share their inspiration, learnings and resources.

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