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Group of people smiling and working at a table

Explore the Case for Redesign 

See why traditional student jobs fall short and what can change.

The Current Reality

Across higher education, student employment systems were built for efficiency, not equity. They help departments run smoothly but often miss opportunities to develop the very skills employers value most—communication, teamwork, problem solving, and professionalism.

The result? Too many students complete college without being able to articulate how their work experience prepared them for a career. Meanwhile, employers report that only 11% strongly agree graduates possess the skills they need. This disconnect hits working learners hardest. 43% of student workers come from low-income backgrounds, and nearly half are first-generation or students of color. For them, campus jobs are often a financial lifeline—but they could also be a bridge to social and economic mobility, if intentionally designed.

Why Redesign Is Necessary

Traditional Employment Models Reinforce Inequities

Many student jobs are routine, task-based, and disconnected from academic or career goals. Without structures for feedback or mentoring, they replicate the same inequities that exist in the external labor market.

Supervisors Lack Training and Support

Supervisors are often hired for operational expertise, not educational mentorship. When they lack guidance, even well-intentioned supervisors struggle to help students grow beyond basic job duties.

Systems are Fragmented

HR, career services, and financial aid often operate in silos, making it difficult to align job descriptions, pay scales, and learning outcomes. Redesign efforts must intentionally bridge these systems.

Students Don’t Recognize Learning When It Happens

Without reflection or structured feedback, students fail to see how daily work connects to broader skill development. This leads to underemployment after graduation—students have the experience but not the narrative to describe its value.

Employers Expect More

Employers increasingly seek candidates who demonstrate “career readiness”—a mix of technical and interpersonal skills. Student employment, when designed intentionally, is one of the most effective ways to build those competencies early.

The Case for Change: A Systems Perspective

Redesigning student employment isn’t about fixing a broken job—it’s about evolving a system. The Work+ Collective views the employment experience through an ecosystem lens:

Individual

Focus: Student skill-building, reflection, identity

Redesign Opportunity: Integrate reflection tools and career competency frameworks

Interpersonal

Focus: Supervisor–student relationships

Redesign Opportunity: Train supervisors as mentors and educators

Institutional

Focus: HR, payroll, policy, culture

Redesign Opportunity: Align systems with learning and equity goals

Collective

Focus: Peer collaboration across institutions

Redesign Opportunity: Share tools, insights, and scalable models

This multi-level approach ensures that improvements are sustainable and systemic, not dependent on one champion or pilot program.

Steps to Explore Your Case for Redesign

Step 1: Audit Your Current System
Collect data on job types, pay structures, and supervisor-to-student ratios. Where are most students employed? What’s the balance between transactional (clerical, manual) and developmental (leadership, mentoring) roles?
Step 2: Listen to the Voices of Working Learners
Before redesigning anything, hear directly from students. Empathy interviews, surveys, and focus groups reveal gaps between how the institution intends student work to function and how students actually experience it.
Step 3: Examine Supervisor Experiences
Supervisors often face barriers such as lack of training, unclear expectations, or limited authority to modify job roles. Their perspectives are key to understanding systemic constraints.
Step 4: Identify Equity Gaps
Disaggregate your employment and retention data by race, income, and first-generation status. Where are inequities showing up? Which groups are least represented in career-relevant roles?
Step 5: Build the “Why Now” Narrative
Use your findings to craft a compelling case for redesign tailored to your institution’s mission. Align your goals with strategic plans on student success, retention, and diversity.
Reflection Prompt
What inequities or missed opportunities exist in our current student employment model, and what evidence do we have to show it?